bcb33 Terms & Conditions

1 Introduction & Acceptance of Terms

bcb33 is an online cricket betting and casino platform operated in Bengali for users in Bangladesh. This terms and conditions document ("Terms") forms a legal agreement between each member who uses the platform and bcb33.

By accessing the bcb33 website in any way, opening an account, depositing funds, or using any game or betting service, you are considered to have fully agreed to every clause of these Terms. If you do not agree with any part of these Terms, please refrain from using the platform.

bcb33 reserves the right to modify or update these Terms at any time. Continuing to use the platform after updated Terms are published will be considered acceptance of the new Terms.

2 Account Registration & Identity Verification

To register at bcb33, each user must provide accurate and complete information. Opening an account with false or incorrect information is strictly prohibited, and such accounts may be closed at any time.

• Each person may operate only one account. If multiple accounts are found, all accounts and their balances may be confiscated.
• It is the member's own responsibility to keep their account password and login details completely confidential.
• bcb33 may request a government-issued ID or other documents for identity verification (KYC) at any time.
• Verification of the mobile number or email address provided at registration may be mandatory.
• Any changes to account details must be reported to the support team immediately.

3 Eligibility Requirements

The following eligibility requirements must be met in order to use bcb33's services:

• You must be at least 21 years old. Minors are strictly prohibited from accessing the platform or using any of its services.
• You must register using your own personal information. Operating an account on behalf of someone else or as a proxy is not permitted.
• If your account has previously been closed by bcb33, you may not register again.
• bcb33 employees, directors, or their close relatives may not use the platform for personal gain.
• Using the platform for fraudulent activity, money laundering, or any illegal purpose is strictly prohibited.

4 Deposit & Withdrawal Rules

bcb33 processes transactions through Bangladesh's major mobile banking and banking services. All transactions are carried out in Bangladeshi Taka (৳).

• Deposits must be made using a payment method registered in your own name. Third-party payment methods are not accepted.
• A verification process may be completed before a withdrawal request is processed.
• bcb33 reserves the right to hold withdrawals if active bonus wagering requirements have not been met.
• For bank transfers, major Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank, or Islami Bank may be used.
• Transactions may be delayed or suspended in the event of technical issues or suspicious activity.

5 Bonus & Promotion Terms

bcb33 offers various bonuses and promotions for new and regular members. Each bonus is subject to specific conditions.

Welcome Bonus: New members will receive a 100% bonus on their first deposit, up to a maximum of ৳10,000. For example: depositing ৳1,000 earns a ৳1,000 bonus — giving a total balance of ৳2,000. Or depositing ৳22,000 or more gives a maximum bonus of ৳10,000 — giving a total balance of ৳32,000.

Wagering Requirement: A 25x wagering requirement applies to the bonus amount — on the bonus amount only, not the deposit. For example: receiving a ৳1,000 bonus means you must wager ৳1,000 × 25 = ৳25,000 before the bonus can be withdrawn.

• Bonuses may only be used on eligible games and betting markets.
• Multiple bonus claims from the same household or device are not permitted.
• bcb33 reserves the right to modify or withdraw bonus terms at any time.
• If a bonus is claimed through fraudulent means, the account will be closed.
• VIP programme cashback is paid weekly and is subject to separate terms and conditions.

6 Sports Betting Rules

The following rules must be followed when using the sports betting service at bcb33:

• Once a bet is confirmed, it generally cannot be changed or cancelled.
• bcb33 reserves the right to cancel bets placed at incorrect odds displayed due to a technical error.
• Attempting to gain an advantage through match fixing, insider information, or any other dishonest means will result in the permanent closure of the account.
• Odds in live betting may change due to delays — the odds recorded on the server are final.
• Attempting to gain an advantage by placing bets on different outcomes in the same event from multiple accounts (arbitrage) may result in all related bets being cancelled.
• bcb33 reserves the right to set a maximum bet amount for specific users.

7 Casino Game Rules

Slots, live casino, fishing games, and other games are available in the bcb33 casino section. When using these games:

• Each game has its own rules, which can be viewed from within the game.
• If the internet connection is lost during a game, the outcome of any registered bet will be determined according to the server's record.
• If a technical error in a game produces an abnormal result, bcb33 reserves the right to cancel the related bet.
• Jackpots or large prizes will only be paid out after identity verification has been completed.
• Exploiting any bugs in game providers' software for gain is strictly prohibited.

Game providers available at bcb33 include Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, Microgaming, NetEnt, and others. Their own terms and conditions may also apply when using their software.

8 Security, Fair Play & Cyber Safety

bcb33 is committed to operating a safe and reliable platform. All transactions and personal data are protected by SSL encryption.

• Accessing the platform using automated bots, scripts, or any software is prohibited.
• Attempting unauthorised access to another person's account is a criminal offence, and appropriate action will be taken.
• All game outcomes are determined by an RNG (Random Number Generator) — fair play is guaranteed.
• If suspicious activity is detected, an account may be temporarily suspended pending investigation.
• If unusual changes are detected in the devices or location associated with an account, additional verification may be requested.

9 Responsible Gaming Rules

bcb33 believes that gambling or betting should be a form of entertainment. Each member is personally responsible for protecting themselves and their family from excessive play.

• You can set deposit limits, betting limits, or session time limits on your own account.
• If needed, contact support to request a temporary break (Cooling-off) or permanent Self-exclusion.
• It is the responsibility of parents and guardians to prevent minors from using the platform.
• If you feel that gambling is having a negative impact on your daily life or financial situation, stop playing immediately and seek professional help.

Detailed responsible gaming guidelines are available on bcb33's Responsible Gaming page.

10 Account Suspension & Closure Rules

bcb33 reserves the right to temporarily or permanently close any account without prior notice in the following circumstances:

• Violation of any clause of these Terms.
• Providing a false identity or incorrect information.
• Fraudulent activity, operating multiple accounts, or bonus abuse.
• Suspicion of money laundering or illegal financial activity.
• Threatening or harassing behaviour towards other users or staff of the platform.

If an account is closed for a valid reason, the remaining cash balance — excluding any unresolved bonus amounts — will be returned. Funds may be held temporarily while an investigation is ongoing.

Members may also close their account voluntarily. In this case, please contact support.

11 Changes to Terms & Limitation of Liability

bcb33 reserves the right to modify these terms and conditions at any time. Changes will take effect as soon as they are published on the website. Members may be notified of significant changes through their registered contact method.

Limitation of Liability: bcb33 is not liable for losses arising from the following:

• Loss from a game or bet due to an internet disconnection or technical issue.
• Delays or errors with third-party payment services.
• Account loss due to the user's own negligence or failure to maintain security.
• Unforeseen circumstances (force majeure), such as natural disasters or government directives.

bcb33 always strives to operate its service with fairness and transparency, and is committed to cooperating in the resolution of any dispute.

12 Contact & Complaint Resolution

If you have any questions, comments, or complaints regarding these Terms, please contact the bcb33 support team:

• Email: [email protected]
• Live Chat: Available 24/7 (in Bengali and English)

After receiving a complaint, the bcb33 team will review the matter and endeavour to provide a resolution as quickly as possible. Additional information or documents may be requested for complex cases.